Job: Technical Account Manager

Title Technical Account Manager
Categories Technical & Quality
Salary Negotiable
Location Wales
Area Carmarthen
Job Information

A fantastic and exciting role as a Technical Account Manager has become available at a leading food producer in Wales.This is an opportunity to manage the day to day relationship between one of the UKs largest food Processors and one of the UKs largest retailers in regards to Food Safety and Quality standards.

Due to continued growth and expansion within the UK and Ireland, this role will support the future growth and business development strategy with one of the company’s main customers. As a key representative of the Food Safety & Quality division of the company, this role will provide opportunity for personal growth and development, operating at a strategic level, this will be a dynamic role with scope to drive and manage a wide range of customer relationship initiatives while collaborating with and supporting a high performing and effective Technical team.

The Role:

To work collaboratively between the customer and the company, ensuring that you cascade and deliver the Food Safety & Quality requirements of the customer to the Technical and wider functions within the site.

To operate as the Company representative with customer(s) in matters all related to Food Safety & Quality on the account

Develop strong relationships with both the customers and the wider site teams and to help establish the Company as the supplier of choice with the customer.

To be responsible for protecting at all times, the integrity of the company through positive and constructive actions and attitude.

Represent the Food Safety & Quality department in a positive and pro-active manner at customer head office meeting, including development gate meetings, technical reviews, product reviews etc.

To organise / arrange and lead customer visits and audits to the factory, including the organisation and management of post-visit actions.

Regularly review KPI’s and drive actions along with the site teams to continually improve KPI’s

Review artwork of primary packaging; sleeves / labels to ensure legal and accurate

The Person:

2years + Food industry experience, preferably in a Technical / Quality role.

Science/ Food Science/ other related discipline qualification at higher education level, OR equivalent experience in industry.

Exposure to the understanding of foodservice/ retail customers, including some of the ‘Big 4’ UK retailers.

Organisational skills to enable the management and development of multiple projects

Understanding and working knowledge of food science, audit requirements and of customer technical requirements.

Confidence to manage customers and key stake holders in a fast paced environment.

Effective communication skills, both written and verbal at all levels.

Ability to work effectively within a team and on your own initiative.

Willing to build knowledge base above and beyond core experience

Full UK Driving Licence

If you feel you have the right skills for the job, please forward your current CV at your earliest convenience.

Due to the high levels of interest we receive for our roles, we cannot always respond to each application. Therefore if you do not hear back from us within 7 days, you have not been shortlisted for this role.

Search International Ltd are specialist recruiters within the Food, Drink and FMCG Sector. 

We specialise in Permanent and Interim Recruitment for the following core disciplines – Technical & Quality- Research & Development – Production & Operations – Engineering- Supply Chain- Sales & Marketing – Human Resources – Finance – Graduates – Transport & Logistics

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